Queue-North-Website/docs/planning
null 7feb7174d3 docs: the two unsubstantiated claims are cleared, and the plan said otherwise
PROJECT_PLAN listed a fabricated-looking certification number and an unverified
"25+ years" as claims live on the site that nobody could substantiate. Neither
is true now. The number came off the site in May on the owner's instruction, and
the owner confirmed the 25+ years experience claim on 2026-09-10 (#110).

The habit that produced them is what the section now describes, since that is the
part still worth reading: the unattributed "99.999% uptime" line came off the
contact centre page the same week, on the owner's instruction, and his approved
copy sheets are now the standard for what a claim on a page has to be.

Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
2026-09-10 05:58:31 -05:00
..
PROJECT_PLAN.md docs: the two unsubstantiated claims are cleared, and the plan said otherwise 2026-09-10 05:58:31 -05:00
REQUIREMENTS.md docs: adopt project template, retire the markdown backlog 2026-08-18 01:21:13 -05:00